What are your Hire Terms?
All customers are required to accept the terms of hire prior to picking up hired equipment. You will find our specific hire terms located in our terms and conditions. If you have any questions or concerns about these conditions please do not hesitate to contact us.
How can I Hire Equipment?
If you’re looking to make an hire from us, you can easily do so by calling 03 9764 4699 during trading hours. Our team will be more than happy to help you out!
What are the transport arrangements?
It is recommended that customers arrange their own transport and notify Crypal for the hiring and de-hiring of stillages. Dispatch times found here
How can I get a quote?
As our hire rates vary, it is appreciated if all quotation requests are either sent through a contact form, or emailed through to accounts@crypal.com.au or phoned through on 03 9764 4699
Do you charge for repairs on returned stillages?
Crypal recognises that in the normal day-to-day industrial usage of our products there will be a degree of stillage degradation. We do not intend to charge for what we deem to be fair wear and tear. Damage outside of what is deemed fair wear and tear, ie. Forklift Tyne damage or neglect, will result in repair charges depending on the extent of damage.
For further details on our repair policy, please review our repair policy above
What happens if a stillage is lost?
Please call or email Crypal to discuss further
Transfer Equipment
A transfer of CRYPAL hired stillages happens when equipment is transferred from one CRYPAL credit account customer to another CRYPAL credit account customer.
A transfer ON your account happens when you receive or collect stillages from an authorised trading account(s) accepting the responsibility of Crypal hire terms and conditions.
A transfer OFF your account happens when you send hire equipment to an authorised trading accounts(s). This means you accept the removal of responsibility of Crypal hire items and charges from your account
For more information on Crypal hire terms and conditions - click here